Communication Protocols
The administration of DrugHub operates under strict operational security (OpSec) guidelines. We utilize a zero-knowledge architecture regarding user communications. Logs are purged every 6 hours. When contacting support regarding order disputes, vendor vetting, or mirror availability via drughub onion links, adhere to the following:
- Always Sign & Encrypt messages using the administrative PGP key below.
- Do not include sensitive order details in Subject lines.
- Ticket response times average 4-12 hours depending on queue load.
- Verify you are on an official mirror before submitting credentials.
CRITICAL SECURITY WARNING
Staff will NEVER ask for your Private PGP Key, Mnemonic Seed, or PIN. Any entity requesting these credentials is a hostile actor. If you lose your PGP key, account recovery is mathematically impossible.
Public Email
For non-sensitive inquiries, partnership proposals, and mirror verification requests.
[email protected]
Market Tickets
Primary channel for disputes, escrow release, and vendor bonding. Requires active session.
Emergency Ops
Strictly for zero-day disclosures, severe bugs, or massive infrastructure failures.
[email protected]
Verified Access Nodes
Use only these cryptographically signed mirrors for support related to account access.
drughub33kngovqzkhf6gqjyudzak44gcnfrrh4ukllicsuduraw3did.onion
drughub72p6274m6ym6wjdlfh2zsxsxt6vbjslnmvs6xupyknycx2xyd.onion
Administrative PGP Key
Import this key to verify signed messages from DrugHub staff.
7F2A 9C1B E4D3 A8B2 C5F6 7890 1234 5678 90AB CDEF